Online mediation
A mediation request or dispute-resolution service may happen online. It does not prove an arbitration application was filed.
60-second filing check
Can you file Shanghai labor arbitration online?
No—not under the current citywide official guidance.The official answer says the application must be submitted to the arbitration commission in person.
Find the filing pointMaterial preparation
Jing'an's mini program can help fill materials, but its official description still requires an in-person visit to sign.
Submit in person
Use the jurisdiction checker, call before travel, and bring the signed application and supporting materials.