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New screenshots supplied to ExpatRights show what happened after our report on the water outage in a Xi'an university dormitory. Messages appeared in the student group and in a direct message to this account. The new material does not explain the outage; it shows the exchange turning into warnings directed at the students and at ExpatRights.

Empty university dorm corridor with a dry water tap

The Group Chat Turned Sharper

At 20:02, a message in the group labeled Youyi Campus (431) asked whoever had posted the earlier article to make contact, said evidence had been secured, and pressed for a private discussion.

"Who did this, please get in touch with me as soon as possible."

Supplied screenshot showing the first new group message

At 20:15, the sender addressed the student who had publicized the story and said that simply complaining had not achieved the intended goal. The message added that mistakes could be allowed, but that this would not really help.

Supplied screenshot showing the follow-up group message

The next screenshot continued the warnings about responsibility and said the public account would not be reported, while again saying evidence had been secured. No further explanation of the water outage appears in these group messages.

Supplied screenshot showing the later group message

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The Message To ExpatRights

The direct message to ExpatRights repeated the request for private contact and said more evidence could be provided. It also asked whether this account would take responsibility for what it had said. It did not explain the water outage.

Supplied screenshot showing the direct message to ExpatRights

A later direct message said the sender was the ISO director involved in the matter, asked ExpatRights to identify the student who had posted the story, and said evidence existed but would not be shown to us. Another message said students had been asked to make contact and that the public account would be monitored.

Supplied screenshot showing the later direct message to ExpatRights

What We Are Saying

We understand the practical limit: no staff member may be able to restore a dormitory water supply at 1 a.m. That is not the point. The students were asking for information, access to a restroom, and a workable way to handle an urgent situation.

Instead of explaining the outage or offering more information, the messages shown here turned the exchange toward blame, warnings, and private pressure. We find that response reprehensible.

If there is more to explain about the outage or the messages, it is easy to reach ExpatRights through the account that received the direct message. We will add substantive information if it is provided.

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Sources: five screenshots supplied to ExpatRights on July 31, 2026: three messages from a WeChat group labeled Youyi Campus (431) and two direct-message screenshots. The screenshots and the underlying account are user-supplied; ExpatRights has not independently verified the identity of the sender or the wider circumstances.